Effective Date: 15/06/2022
Thank you for choosing Activ PT, the premier physiotherapy exercise app. At Activ PT, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our app. Please read this policy carefully to understand our practices and how we handle your personal data.
This Privacy Policy is published to ensure compliance with relevant laws and regulations, including:
Section 43A of the Information Technology Act, 2000: Section 43A of the Information Technology Act, 2000, provides for the protection of sensitive personal data or information and establishes the liability of entities handling such information. This Privacy Policy outlines our commitment to protecting your personal information and ensuring its security.
Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011: The SPI Rules lay down guidelines for the collection, storage, processing, and protection of sensitive personal information. This Privacy Policy adheres to the principles and requirements set forth in these rules to ensure the appropriate handling of your personal information.
Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011: The Intermediaries Guidelines Rules set out certain due diligence requirements for intermediaries like us, who provide platforms for users to access and share information. This Privacy Policy demonstrates our commitment to complying with these guidelines and safeguarding your privacy while using our services.
By providing this Privacy Policy, we aim to be transparent about how we collect, use, disclose, and protect your personal information. It also outlines your rights and choices regarding your information, allowing you to make informed decisions about the use of our services.
Personal Information: When you register and use Activ PT, we may collect personal information such as your name, email address, date of birth, and other relevant details that you voluntarily provide to us. We only collect the information necessary to enhance your user experience and provide you with personalized services.
Exercise and Health Data: Activ PT allows you to track and log your exercise routines and health-related information. This may include details such as exercise duration, intensity, frequency, and any notes or comments you add. We collect this data to provide you with tailored exercise plans and to analyze trends to improve our services.
Usage and Technical Information: To improve our app and provide a seamless experience, we may collect usage and technical information. This includes information about your device, operating system, IP address, browser type, and app interactions. This data helps us diagnose issues, enhance performance, and optimize our app's functionality.
Information of Children and Minors: Activ PT is intended for use by individuals under the age of 18 with parental or guardian consent. If we become aware that we have collected personal information from a child without proper consent, we will take steps to delete that information as soon as possible. If you believe that we may have collected information from a child without appropriate consent, please contact us using the information provided below.
Service Provision and Personalization: We use the collected information to provide you with our services and improve your experience. This includes personalizing exercise plans, recommending relevant content, and tailoring the app to meet your specific needs. We may also use your information to communicate important updates, respond to inquiries, and provide customer support.
Aggregated and Anonymized Data: We may aggregate and anonymize user data for statistical analysis, research, and business intelligence purposes. This information does not contain personally identifiable details and is used to understand trends, develop insights, and improve our services. Aggregated data may be shared with trusted third parties but will always protect your privacy.
Legal Compliance and Security: We may disclose your personal information if required by law, regulation, legal process, or governmental request. We may also disclose information to protect our rights, privacy, safety, or property, or those of our users. We employ industry-standard security measures to protect your data from unauthorized access, loss, or disclosure.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Exercise and health data may be stored for historical and statistical analysis, but any personally identifiable information will be anonymized or removed.
Activ PT may contain links to third-party websites, services, or applications that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party entities. We recommend reviewing their privacy policies before providing any personal information or using their services.
Activ PT is committed to protecting the privacy of children and minors. We do not knowingly collect personal information from individuals under the age of 18 without proper consent. If you believe that we have collected personal information from a child without appropriate consent, please contact us using the information provided below.
You have the right to access, correct, update, or delete your personal information. If you wish to exercise these rights or have any concerns about your data, please contact us using the information provided below. We will make reasonable efforts to respond to your requests in a timely manner.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make any material changes, we will revise the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy regularly to stay informed about our data practices.
If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
Email: help@cbphysiotherapy.in
Our dedicated team will be happy to assist you and address any inquiries.